privacy policy.

how we handle your data

Last Updated: June 2026

 

Proforca Theatre Company ("Proforca", "we", "us" or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, sign up to our mailing list, contact us, submit information to us, purchase tickets through third-party providers, or otherwise engage with our activities.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy laws.

Who We Are

Proforca Theatre Company
Website: www.proforca.co.uk
Email: hello@proforca.co.uk

For the purposes of UK data protection legislation, Proforca Theatre Company is the data controller of the personal information described in this policy.

Information We Collect

We may collect and process the following information:

Information You Provide Directly

This may include:

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Information submitted through contact forms

  • Information provided when joining our mailing list

  • Information submitted when applying for opportunities, workshops, casting calls or events

  • Any other information you choose to provide when corresponding with us

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring website information

  • Website usage and analytics data

This information helps us improve the website and understand how visitors use it.

How We Use Your Information

We use your information to:

  • Respond to enquiries and requests

  • Provide information about productions, events and activities

  • Administer mailing lists and newsletters

  • Process applications and submissions

  • Improve our website and services

  • Monitor website performance and usage

  • Meet legal, regulatory and administrative obligations

  • Protect the security of our website and systems

Lawful Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Consent

Where you have chosen to:

  • Join our mailing list

  • Receive marketing communications

  • Subscribe to updates

You may withdraw your consent at any time.

Legitimate Interests

We may process personal information where necessary for our legitimate interests, including:

  • Responding to enquiries

  • Managing relationships with audiences, artists and partners

  • Improving our website and services

  • Promoting our activities

We will always balance our interests against your rights and freedoms.

Legal Obligations

We may process information where required to comply with legal obligations.

Contract

Where necessary to fulfil an agreement or provide services requested by you.

Marketing Communications

If you subscribe to our mailing list, we may send you updates about:

  • Productions

  • Events

  • Workshops

  • Opportunities

  • Company news

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in any email

  • Contacting us directly

We will not send marketing emails without an appropriate lawful basis.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Ensure the website functions correctly

  • Analyse website traffic

  • Improve user experience

  • Measure marketing effectiveness

Where required by law, we will request your consent before placing non-essential cookies on your device.

You can manage cookie preferences through your browser settings.

Third-Party Services

We may use third-party providers to support our activities, including:

  • Website hosting providers

  • Email marketing platforms

  • Ticketing providers

  • Analytics services

  • Payment processing providers

  • Social media platforms

These providers process information in accordance with their own privacy policies and applicable data protection laws.

We encourage you to review the privacy policies of any third-party services you use through our website.

Ticket Sales

Ticket purchases for productions may be handled by third-party ticketing providers.

When purchasing tickets, your personal information will be processed by the relevant ticketing provider in accordance with their own privacy policy.

We may receive limited information necessary to administer events, attendance and customer support.

Data Sharing

We do not sell your personal information.

We may share information:

  • With service providers acting on our behalf

  • Where required by law

  • To establish, exercise or defend legal claims

  • In connection with organisational restructuring or transfer of activities

Any sharing will be limited to what is necessary and lawful.

International Transfers

Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place as required by UK data protection law.

Data Security

We take appropriate technical and organisational measures to protect personal information from:

  • Unauthorised access

  • Accidental loss

  • Disclosure

  • Alteration

  • Destruction

However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

Data Retention

We will only keep personal information for as long as necessary to fulfil the purposes for which it was collected, including:

  • Legal obligations

  • Accounting requirements

  • Administrative needs

  • Legitimate business purposes

When information is no longer required, it will be securely deleted or anonymised.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Withdraw consent where processing relies on consent

  • Request transfer of your information to another organisation where applicable

To exercise any of these rights, please contact us using the details below.

Complaints

If you have concerns about how we handle your personal information, please contact us first and we will do our best to resolve the issue.

You also have the right to complain to:

Information Commissioner's Office (ICO)

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Proforca Theatre Company
Email: hello@proforca.co.uk
Website: www.proforca.co.uk

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, our activities or our services. Any updates will be published on this page and the revised version will take effect immediately upon publication.